The Hamilton County Emergency Communications District is a separate entity from other public safety agencies in the area. The District handles emergency (9-1-1) and non-emergency calls from the public and dispatches for six (6) law enforcement agencies, eleven (11) fire departments, and eight (8) other emergency service agencies.

If you have a complaint or commendation regarding the service provided by a particular agency, such as the police department, fire department, or emergency medical services, please contact that particular agency. To file a complaint or a commendation for either the Hamilton County Emergency Communications District or an employee of the District, you may complete and submit the form below or call, email, or mail information directly to the District:

When filing a complaint or a commendation please relay the following information:

  • Nature of Complaint
  • Time/date of Incident
  • Name of Employee (if known)
  • Your Name and Contact Information

We value your opinion of the service we offer to Hamilton County, and the Hamilton County Emergency Communications District investigates all complaints received and reports the findings to the complainant as soon as is practical. If you have general comments regarding the service we offer, please complete our customer survey below.

Please fill in the complete form.

The Hamilton County 9-1-1 Emergency Communications District thanks you for your input. We will use your comments to help us improve our service to our community.